“When my computer malfunctioned, I sent an email to the team and got a speedy response. We then talked on the phone and I followed their instruction to carefully box up the computer and return it to them. This all went smoothly. They diagnosed the problem, let me know and kept me in the loop. The problem was fixed (new PSU needed) and the system was returned ASAP. An excellent team. I felt like I was in safe hands. Well, my computer was!”